by Scott Gibbens | Jun 13, 2023 | Credit Card Processing
Chargebacks are increasing for all types of merchants. While it’s impossible to avoid them entirely, there are simple steps you can take to reduce the number of chargebacks your business receives. What Is a Chargeback? A chargeback occurs when a cardholder reaches out...
by Scott Gibbens | May 26, 2023 | Credit Card Processing
It was Thursday, March 30, 2023. I was sitting in a conference center at The Westin Boston Seaport District Hotel for the Northeast Merchant Acquirers conference. On stage, the speaker Jeff Fortney of Strawhecker Consulting Group, was delivering bad news to a room...
by Scott Gibbens | Mar 9, 2023 | Credit Card Processing
If you’re a small business owner, you’re well aware of the costs involved to accept card payments from your customers. The majority of processing fees AKA interchange rates, goes to the bank who issued the card. Interchange rates are based on the type of...
by Scott Gibbens | Feb 25, 2023 | Credit Card Processing
VISA recently announced a surprising new change that has caught many businesses and merchant service providers off guard. The announcement applies to merchants who add a fee when a card is used for payment. According to VISA, effective April 15, 2023 the maximum...
by Scott Gibbens | Nov 11, 2022 | Credit Card Processing
If your business accepts payments from the government or other businesses, you are paying the highest interchange rates in the industry. By capturing additional information, a virtual terminal can recognize if a transaction qualifies for a lower rate, and...
by Scott Gibbens | Sep 17, 2022 | Credit Card Processing
May 2023 ***Update*** Amex, Mastercard, Visa pause work on new firearms merchant code On September 9th, 2022 it was announced that an international standards body has approved creation of a merchant code for gun retailers. This came following pressure from activists...